Q: Where can I find the serial number or license key I just purchased?
A: License keys/serial numbers are emailed out within 30 minutes of purchase during normal business hours (6am - 5pm Pacific Time) and you will be able to access it inside your email address, which you used when purchasing. Please check junk and spam folders as well.
Q: How do I download my program?
A: Download links are contained within the email containing the license from email@example.com
Q: How do I get help with my installation?
A: Typically we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, please email as at firstname.lastname@example.org
Q: I haven't received a receipt with my purchase and I cannot login with my email what do I do?
A: Typically when this happens there is a typo in the email submitted at check out. You can write email@example.com for assistance.